2001 Ron Paul 47:1
Mr. PAUL. Mr.
Speaker, I am pleased to
take this opportunity to draw my colleagues
attention to the attached article Postal Service
Has Its Eye On You by John Berlau of Insight
magazine, which outlines the latest example
of government spying on innocent citizens.
Mr. Berlau deals with the Post Offices
Under the Eagles Eye program which the
Post Office implemented to fulfill the requirements
of the Nixon-era Bank Secrecy Act.
Under this program, postal employees must
report purchases of money orders of over
$3,000 to federal law enforcement officials.
The program also requires postal clerks to report
any suspicious behavior by someone
purchasing a money order. Mr. Speaker, the
guidelines for reporting suspicious behavior
are so broad that anyone whose actions appear
to a postal employee to be the slightest
bit out of the ordinary could become the subject
of a suspicious activity report, and a
federal investigation!
2001 Ron Paul 47:2
As postal officials admitted to Mr. Berlau,
the Post Office is training its employees to assume
those purchasing large money orders
are criminals. In fact, the training manual for
this program explicitly states that it is better
to report many legitimate transactions that
seem suspicious than let one illegal one slip
through. This policy turns the presumption of
innocence, which has been recognized as one
of the bulwarks of liberty since medieval times,
on its head. Allowing any federal employee to
assume the possibility of a crime based on
nothing more than a subjective judgment of
suspicious behavior represents a serious
erosion of our constitutional rights to liberty,
privacy, and due process.
2001 Ron Paul 47:3
I am sure I do not need to remind my colleagues
of the publics fierce opposition to the
Know Your Customer proposal, or the continuing
public outrage over the Post Offices
proposal to increase monitoring of Americans
who choose to receive their mail at a Commercial
Mail Receiving Agency (CMRA). I
have little doubt that Americans will react with
the same anger when they discover that the
Post Office is filing reports on them simply because
they appeared suspicious to a postal
clerk.
2001 Ron Paul 47:4
This is why I will soon be introducing legislation
to curb the Post Offices regulatory authority
over individual Americans and small
business (including those who compete with
the Post Office) as well as legislation to repeal
the statutory authority to implement these
Know Your Customer type policies. I urge
my colleagues to read Mr. Berlaus article and
join me in protecting the privacy and liberty of
Americans by ensuring law-abiding Americans
may live their lives free from the prying Eagle
Eye of the Federal Government.
POSTAL SERVICE HAS ITS EYE ON YOU
(By John Berlau)
2001 Ron Paul 47:5
Since 1997, the U.S. Postal Service has
been conducting a customer-surveillance
program, Under the Eagles Eye, and reporting
innocent activity to federal law enforcement.
2001 Ron Paul 47:6
Remember Know Your Customer? Two
years ago the federal government tried to require
banks to profile every customers normal
and expected transactions and report
the slightest deviation to the feds as a suspicious
activity. The Federal Deposit Insurance
Corp. withdrew the requirement in
March 1999 after receiving 300,000 opposing
comments and massive bipartisan opposition.
2001 Ron Paul 47:7
But while your bank teller may not have
been snooping and snitching on your every
financial move, your local post office has
been (and is) watching you closely, Insight
has learned. That is, if you have bought
money orders, made wire transfers or sought
cash cards from a postal clerk. Since 1997, in
fact, the window clerk may very well have
reported you to the government as a suspicious
customer. It doesnt matter that
you are not a drug dealer, terrorist or other
type of criminal or that the transaction
itself was perfectly legal. The guiding principle
of the new postal program to combat
money laundering, according to a U.S. Postal
Service training video obtained by Insight,
is: Its better to report 10 legal transactions
than to let one illegal ID transaction
get by.
2001 Ron Paul 47:8
Many privacy advocates see similarities in
the post offices customer-surveillance program,
called Under the Eagles Eye, to the
Know Your Customer rules. In fact, in a
postal-service training manual also obtained
by Insight, postal clerks are admonished to
know your customers.
2001 Ron Paul 47:9
Both the manual and the training video
give a broad definition of suspicious in instructing
clerks when to fill out a suspicious
activity report after a customer has
made a purchase. The rule of thumb is if it
seems suspicious to you, then it is suspicious,
says the manual. As we said before,
and will say again, it is better to report
many legitimate transactions that seem suspicious
than let one illegal one slip
through.
2001 Ron Paul 47:10
It is statements such as these that raise
the ire of leading privacy advocates on both
the left and right, most of whom didnt know
about the program until asked by Insight to
comment. For example, Rep. RON PAUL, RTexas,
who led the charge on Capitol Hill
against the Know Your Customer rules,
expressed both surprise and concern about
Under the Eagles Eye. He says the videos
instructions to report transactions as suspicious
are the reverse of what the theory
used to be: We were supposed to let guilty
people go by if we were doing harm to innocent
people when the methods of trying to
apprehend criminals violated the rights of
ordinary citizens. PAUL says he may introduce
legislation to stop Under the Eagles
Eye.
2001 Ron Paul 47:11
The same sort of response came from another
prominent critic of Know Your Customer,
this time on the left, who was appalled
by details of the training video. The
postal service is training its employees to invade
their customers privacy, Greg
Nojeim, associate director of the American
Civil Liberties Union Washington National
Office, tells Insight. This training will result
in the reporting to the government of
tens of thousands of innocent transactions
that are none of the governments business.
I had thought the postal-services eagle
stood for freedom. Now I know it stands for,
Were watching you!
2001 Ron Paul 47:12
But postal officials who run Under the
Eagles Eye say that flagging customers
who do not follow normal patterns is essential
if law enforcement is to catch criminals
laundering money from illegal transactions.
The postal service has a responsibility
to know what their legitimate customers
are doing with their instruments, Al
Gillum, a former postal inspector who now is
acting program manager, tells Insight. If
people are buying instruments outside of a
norm that the entity itself has to establish,
then thats where you-start with suspicious
analysis, suspicious reporting. It literally is
based on knowing what our legitimate customers
do, what activities theyre involved
in.
2001 Ron Paul 47:13
Gillums boss, Henry Gibson, the postalservices
Bank Secrecy Act compliance officer,
says the anti-money-laundering program
started in 1997 already has helped catch some
criminals. Weve received acknowledgment
from our chief postal inspector that information
from our system was very helpful in the
actual catching of some potential bad guys,
Gibson says.
2001 Ron Paul 47:14
Gillum and Gibson are proud that the postal
service received a letter of commendation
from then-attorney general Janet Reno in
2000 for this program. The database system
the postal service developed with Information
Builders, an information-technology
consulting firm, received an award from
Government Computer News in 2000 and was
a finalist in the government/nonprofit category
for the 2001 Computerworld Honors
Program. An Information Builders press release
touts the system as a standard for
Bank Secrecy Act compliance and antimoney-
laundering controls.
2001 Ron Paul 47:15
Gibson and Gillum say the program resulted
from new regulations created by the
Clinton-era Treasury Department in 1997 to
apply provisions of the Bank Secrecy Act to
money service businesses that sell financial
instruments such as stored-value cash
cards, money orders and wire transfers, as
well as banks. Surprisingly, the postal service
sells about one-third of all U.S. money
orders, more than $27 billion last year. It
also sells stored-value cards and some types
of wire transfers. Although the regulations
were not to take effect until 2002, Gillum
says the postal service wanted to be
proactive and visionary.
2001 Ron Paul 47:16
Postal spokesmen emphasize strongly that
programs take time to put in place and they
are doing only what the law demands.
2001 Ron Paul 47:17
It also was the Bank Secrecy Act that
opened the door for the Know Your Customer
rules on banks, to which congressional
leaders objected as a threat to privacy.
Lawrence Lindsey, now head of the
Bush administrations National Economic
Council, frequently has pointed out that
more than 100,000 reports are collected on innocent
bank customers for every one conviction
of money laundering. That ratio of
99,999-to-1 is something we normally would
not tolerate as a reasonable balance between
privacy and the collection of guilty verdicts,
Lindsey wrote in a chapter of the
Competitive Enterprise Institutes book The
Future of Financial Privacy, published last
year.
2001 Ron Paul 47:18
Critics of this snooping both inside and
outside the postal service are howling mad
that the agencys reputation for protecting
the privacy of its customers is being compromised.
It sounds to me that theyre
going past the Treasury guidelines, says
Rick Merritt, executive director of Postal
Watch, a private watchdog group. The regulations,
for example, do not give specific examples
of suspicious activity, leaving that
largely for the regulated companies to determine.
But the postal-service training video
points to lots of red flags, such as a customer
counting money in the line. It warns
that even customers whom clerks know
often should be considered suspect if they
frequently purchase money orders.
2001 Ron Paul 47:19
The video, which Gibson says cost $90,000
to make, uses entertaining special effects to
illustrate its points. Employing the angeland-
devil technique often used in cartoons,
the video presents two tiny characters in the
imagination of a harried clerk. Regina
Goodclerk, the angel, constantly urges the
clerk to file suspicious-activity reports on
customers. Better safe than sorry, she
says. Sam Slick, the devil, wants to give customers
the benefit of the doubt.
2001 Ron Paul 47:20
Some of the examples given are red flags
such as a sleazy-looking customer offering
the postal clerk a bribe. But the video also
encourages reports to be filed on what appear
to be perfectly legal money-order purchases.
A black male teacher and Little
League coach whom the female clerk, also
black, has known for years walks into the
post office wearing a crisp, pinstriped suit
and purchases $2,800 in money orders, just
under the $3,000 daily minimum for which
the postal service requires customers to fill
out a form. He frequently has been buying
money orders during the last few days.
2001 Ron Paul 47:21
Gee, I know he seems like an okay guy,
Regina Goodclerk tells the employee. But
buying so many money orders all of a sudden
and just under the reporting limit, Id rather
be sure. Hes a good guy, but this is just too
suspicious to let go by.
2001 Ron Paul 47:22
Gillum says this is part of the message
that postal clerks cant be too careful because
anyone could be a potential money
launderer. A Little League coach could be a
deacon in the church, could be the most upstanding
citizen in the community, but
where is that person getting $2,800 every
day? Gillum asks. Why would a baseball
coach, a schoolteacher in town, buy [that
many money orders]? Our customers dont
have that kind of money. If hes a schoolteacher,
if hes got a job on the side, hes
going to have a bank account and going to
write checks on it, so why does he want to
buy money orders? Thats the point.
2001 Ron Paul 47:23
Despite the fact that the Little League
coach in the video was black, Gillum insists
that the postal service tells its employees
not to target by race or appearance.
2001 Ron Paul 47:24
One thing that should set off alarms, the
postal service says, is a customer objecting
to filling out an 8105–A form that requests
their date of birth, occupation and drivers
license or other government-issued ID for a
purchase of money orders of $3,000 or more. If
they cancel the purchase or request a smaller
amount, the clerk automatically should
fill out Form 8105–B, the suspicious-activity
report. Whatever the reason, any customer
who switches from a transaction that
requires an 8105–A form to one that doesnt
should earn himself or herself the honor of
being described on a B form, the training
manual says.
2001 Ron Paul 47:25
But the suspicious customers might just
be concerned about privacy, says Solveig
Singleton, a senior analyst at the Competitive
Enterprise Institute. And a professional
criminal likely would know that $3,000 was
the reporting requirement before he walked
into the post office. I think theres a lot of
reasons that people might not want to fill
out such forms; they may simply think its
none of the post offices business, Singleton
tells Insight. The presumption seems to be
that from the standpoint of the post office
and the Bank Secrecy regulators every citizen
is a suspect.
2001 Ron Paul 47:26
Both Singleton and Nojeim say Under the
Eagles Eye unfairly targets the poor, minorities
and immigrants — people outside of
the traditional banking system. A large
proportion of the reports will be immigrants
sending money back home, Nojeim says.
Singleton adds, It lends itself to discrimination
against people who are sort of marginally
part of the ordinary banking system
or who may not trust things like checks and
credit cards.
2001 Ron Paul 47:27
Theres also the question of what happens
with the information once its collected.
Gillum says that innocent customers should
feel secure because the information reported
about suspicious customers is not automatically
sent to the Treasury Departments
Financial Crimes Enforcement Network
(FinCEN) to be shared with law enforcement
agencies worldwide. Although he says
FinCEN wants the postal service to send all
reports along to it, the postal authorities
only will send the clerks reports if they fit
known parameters for suspicious activity.
We are very sensitive to the private citizenry
and their rights, Gillum insists. For
what its worth, we have every comfort level
that, if we make a report, there are all kinds
of reasons to believe that there is something
going on there beyond just a legitimate purchase
of money orders.
2001 Ron Paul 47:28
But Gillum would not discuss any of the
parameters the postal service uses to test
for suspicious activity, saying thats a secret
held among U.S. law-enforcement agencies.
And if a clerks report isnt sent to the
Treasury Department, it still lingers for
some time in the postal-service database.
Gillum says that by law the postal service
will not be able to destroy suspicious-activity
reports for five years.
2001 Ron Paul 47:29
Gillum says the postal service is very
strict that the reports only can be seen by
law-enforcement officials and not used for
other purposes such as marketing. A spokeswoman
for the consulting company Information
Builders stated in an e-mail to Insight,
Information Builders personnel do not have
access to this system.
2001 Ron Paul 47:30
Observers say problems with Under the
Eagles Eye underscore the contradiction
that despite the fact that the postal service
advertises like a private business and largely
is self-supporting, it still is a government
agency with law-enforcement functions.
2001 Ron Paul 47:31
Gibson says his agency must set an example
for private businesses on tracking,
money orders. Being a government agency,
we feel its our responsibility that we should
set the tone, he said. The Treasury Department
basically challenged us in the midnineties
to step up to the plate as a government
entity, Gillum adds.
2001 Ron Paul 47:32
In fact, Gillum thinks Treasury may mandate
that the private sector follow some aspects
of the postal-services program. He
adds, however, that the postal service is not
arguing for this to be imposed on its competitors.
2001 Ron Paul 47:33
In the meantime, the private sector is getting
ready to comply with the Treasury regulations
before they go into effect next January.
But if 7-Eleven Inc., which through its
franchises and company-owned stores is one
of the largest sellers of money orders, is any
guide, private vendors of money orders probably
will not issue nearly as many suspicious-
activity reports as the postal service.
Our philosophy is to follow what the regulations
require, and if they dont require us
to fill out an SAR [suspicious-activity report]
. . . then we wouldnt necessarily do
it, 7-Eleven spokeswoman Margaret Chabris
tells Insight. Asked specifically about customers
who cancel or change a transaction
when asked to fill out a form, Chabris said,
We are not required to fill out an SAR if
that happens. So why does the U.S. Postal
Service?
2001 Ron Paul 47:34
Thats one of the major issues raised by
critics such as Postal Watchs Merritt. He
says that lawmakers and the new postmaster
general, Jack Potter, need to examine any
undermining of customer trust by programs
such as Under the Eagles Eye before the
postal service is allowed to go into new businesses
such as providing e-mail addresses.
Lets hope that this is not a trend for the
postal service, because I dont think the
American people are quite ready to be fully
under the eagles eye, he says.
This chapter appeared in Ron Pauls Congressional website at http://www.house.gov/paul/congrec/congrec2001/cr062701.htm